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  • A person wearing glasses sits at a desk, looking at a computer monitor. On the screen, a blue text box reads: 3 Ways To Use AI to Improve Guest Experience. The workspace is modern and bright.

How Restaurants Can Use AI to Improve Guest Experience | Ovation

Ovation2025-08-11T17:06:10-06:00August 27, 2025|Articles, Tips|

AI isn’t just the future—it’s already here.For years, our industry has been behind in adopting new tech. But AI is ...

  • A man in glasses and a black shirt stands next to text reading: From football field to franchise growth with Mark Moseley, highlighting Mark Moseley's journey. Five Guys and Ovation logos appear on a blue gradient background.

From Football Field to Franchise Growth: Mark Moseley at Five Guys

Ali Özbay2025-08-26T10:50:21-06:00August 25, 2025|Business Tips, Podcasts|

Mark Moseley is a former NFL placekicker best known for his time with the Washington Commanders, ...

  • Open cash register drawer with various U.S. bills and coins. A blue box in the top left corner reads, “Ovation: Driving Revenue Through Guest Experience.” The drawer sits on a brown tiled floor.

How Guest Experience Drives Restaurant Revenue: 3 Proven Ways

Ovation2025-08-11T16:34:23-06:00August 20, 2025|Articles, Tips|

Every restaurant is balancing two things: profitability and guest experience. Every training, every tool, every operational change is meant ...

  • Four people sit around a dinner table, raising glasses for a toast, with a modern fireplace in the background. A blue banner reads: Ovation How to Increase Retention by 5X.

The One Guest Experience Habit That Increases Retention by 5X

Ovation2025-08-08T14:13:34-06:00August 13, 2025|Articles, Tips|

What’s one mistake restaurant operators are making right now? It’s not poor pricing strategy. It’s not outdated decor. It’s ...

  • A group of people share a meal at a table filled with various foods, reaching in to serve themselves. Overlaid text reads Ovation: Rethinking Restaurant Competition.

Restaurant Competition Strategy: How to Win With Competitive Pulse & Guest Insights

Ovation2025-08-05T17:13:09-06:00August 5, 2025|Articles, Tips|

In the restaurant industry, it’s easy to get caught up in what your competitors are doing. You check their ...

  • A comparison chart shows Zack’s Shack, Burger King, and McDonald’s, listing strengths in Ambiance, Staff, and Time, with incident rates. “Summer 2025” and logos appear at the bottom on a blue background.

Ovation’s Summer 2025 Release

Ovation2025-08-06T10:37:48-06:00July 29, 2025|News|

Here's a quick run through of all our new and enhanced features, developed with multi-unit operators in mind. ...

  • Drew Kimball, in a suit, smiles against a blue gradient background. Text reads: BUILDING LOYALTY THROUGH SERVICE AND TECH with Drew Kimball. SpotOn and Give an Ovation logos are featured at the bottom.

How Drew Kimball of SpotOn Builds Loyalty Through Service and Tech

Ali Özbay2025-08-20T11:03:46-06:00July 15, 2025|Business Tips, Podcasts|

Drew Kimball is a Relationship Manager at SpotOn with 15+ years in B2B sales and a ...

  • Three smiling people pose in front of a blue gradient background featuring the text Live from the National Restaurant Association Show and the Give an Ovation logo.

Live from the National Restaurant Association Show

Ali Özbay2025-08-12T14:36:36-06:00July 1, 2025|Business Tips, Podcasts|

This special episode of the Ovation podcast was recorded live at the National Restaurant Association Show ...

  • A smiling woman in black holds a chicken tender and dipping sauce. Text reads: From gas stations to 3,400 units with Alice Crowder leading the way. Logos for Krispy Krunchy Chicken and Give an Ovation appear at the bottom.

From Gas Stations to 3,400 Units: Alice Crowder at Krispy Krunchy Chicken

Ali Özbay2025-06-12T11:58:50-06:00June 18, 2025|Business Tips, Podcasts|

Alice Crowder is the Chief Marketing Officer at Krispy Krunchy Chicken, one of the fastest-growing quick-service ...

  • A smiling man in a suit, Michael Lukianoff, stands next to text reading Using AI to Drive Smarter Restaurant Strategy. Logos for SignalFlare.ai and Ovation appear at the bottom on a blue gradient background.

Michael Lukianoff of SignalFlare on Using AI to Drive Smarter Restaurant Strategy

Ali Özbay2025-06-16T12:50:43-06:00June 16, 2025|Business Tips, Podcasts|

Michael Lukianoff is the CEO of SignalFlare, a decision intelligence company that helps restaurants make smarter ...

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Ovation2024-06-25T08:42:43-06:00June 25, 2024|

Ovation2024-06-20T07:30:34-06:00

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Recent Podcasts

Ali Özbay2026-02-24T13:00:34-06:00

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Ali Özbay2026-02-09T13:27:07-06:00February 17, 2026|

Ali Özbay2026-01-19T10:19:49-06:00

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