Is It a Marketing Problem or an Operations Problem? A Framework for Multi-Unit Restaurants
There's a conversation that happens in almost every multi-unit restaurant brand, usually triggered by a bad month. Sales are ...
6 Best Guest Experience Platforms for Independent Restaurants
Running a great restaurant has always been about the guest experience. But in 2026, "guest experience" doesn't end when ...
What Is Guest Feedback Software? A Guide for Restaurants
If you've ever watched a guest leave your restaurant and wondered what they actually thought — you already understand ...
Ovation Raises $3 Million in 100% Customer-Funded Round
Restaurant operators back the guest experience platform they rely on and believe their peers will too Salt Lake ...
Ovation’s Fall 2025 Release
Here's a quick run through of all our new and features, developed with multi-unit operators in mind. Reputation ...
Swig Partners with Ovation to Supercharge Guest Experience Across 100+ Locations
Salt Lake City, UT - Sep 23, 2025 - Swig, The Home of the Original Dirty Soda™, with over ...
How Restaurants Can Use AI to Improve Guest Experience | Ovation
AI isn’t just the future—it’s already here.For years, our industry has been behind in adopting new tech. But AI is ...
How Guest Experience Drives Restaurant Revenue: 3 Proven Ways
Every restaurant is balancing two things: profitability and guest experience. Every training, every tool, every operational change is meant ...
The One Guest Experience Habit That Increases Retention by 5X
What’s one mistake restaurant operators are making right now? It’s not poor pricing strategy. It’s not outdated decor. It’s ...
Restaurant Competition Strategy: How to Win With Competitive Pulse & Guest Insights
In the restaurant industry, it’s easy to get caught up in what your competitors are doing. You check their ...
