Hospitality; Dead or Digital?

Hospitality; Dead or Digital?

Nov 19, 2020 | Tips

“Hospitality is a dialogue,” Danny Meyer, Setting the Table. The traditional hospitality exchange went a little something like this, Manager, “how was your experience today?” Customer, “good, thanks.” The manager then left the table and the customer would proceed to...
Table for 10; a Kelly MacPhearson eBook

Table for 10; a Kelly MacPhearson eBook

Oct 26, 2020 | Tips

Kelly MacPherson and Ovation have been working to create an eBook on how to best transform your business with technology. Working together to help restaurant owners and operators think through the technology that will help bridge the gap between the “new normal”...
50th Podcast!!

50th Podcast!!

Aug 27, 2020 | News, Tips

The 50th podcast! Give an Ovation (go.ovationup.com) was started to help give insights from restaurant leaders to navigate these crazy times. We started a few short months ago and have already reached 50 podcasts! We are thankful to all, founders, CEOs, VPs, brand...
Guest Recovery

Guest Recovery

Aug 19, 2020 | Tips

Guest recovery should be one of a restaurant’s highest priorities right now. In fact, it has probably never been more important.    Unfortunately, amidst the current pandemic, it is also harder to achieve than ever.    With more people dining at home rather...
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