“Hospitality is a dialogue,” Danny Meyer, Setting the Table. The traditional hospitality exchange went a little something like this: Manager: ...

Kelly MacPherson and Ovation have been working to create an eBook on how to best transform your business with technology. ...

Guest recovery should be one of a restaurant’s highest priorities right now. In fact, it has probably never been more important. We want to provide you with tools for consumers to provide feedback that is immediately actionable regardless of whether they are sitting inside your four walls or at their home.