What 32 Restaurant Leaders Are Actually Doing With AI
We Asked 32 Restaurant Leaders One Question About AI. Here's What They Said. What restaurant leaders are actually ...
How to Find Insights in Restaurant Feedback Data
The more feedback channels a restaurant brand adds (reviews, post-visit surveys, comment cards, social mentions, support tickets), the more ...
7 Ways Guest Feedback Improves Restaurant Retention
Guest feedback improves restaurant retention by giving teams the visibility and speed to act before a guest disappears for ...
What 1.58 Million Restaurant Texts Reveal About Winning Back Guests
Quick answer: After analyzing 1.58 million restaurant marketing texts sent in 2024, Ovation found that timing (both day of ...
Why Reputation Management Belongs in Your Restaurant’s Growth Strategy
Restaurant reputation management is the practice of monitoring, responding to, and acting on guest feedback across every review platform ...
How to Make Personalization Your Restaurant’s Biggest Growth Driver
There's a moment every restaurateur knows. A regular walks in and the server calls them by name, remembers their ...
Ovation’s Spring 2026 Release
Here's a quick run through of all our new features for Spring 2026 — built around one idea: personalization ...
