Find out how to stay grounded given the busy lifestyle of a restaurateur with Cofounder of Yummy’s Korean BBQ and Sushi

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Give An Ovation is the podcast where we interview restaurant owners, operators, and experts, to get their strategies and tactics so that youi can deliver a 5-star guest experience. Available on all major podcasting sites.

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The Off-Premise Restaurant

by Restaurant Experts

Sun Choi is the Co-founder of Yummy’s Korean BBQ and Sushi, a family-run restaurant located in Orem, Utah. In this episode of Give An Ovation, Sun Choi offers valuable insight as to what inspired him to leave the IT security industry and open a restaurant alongside his family. This episode is extremely personable as we learn more about his culture, motivations, and priorities.

Here’s one of our highlights from this episode and Sun’s answers to some of our questions:

What is the most important aspect of the guest experience nowadays? (15:00)

“Communication and setting expectations. Especially with the labor shortage and long wait times, you always need to communicate with your guests

… we’re a family run business and we treat our guests like family, they need to feel comfortable. They are spending their hard earned money to come eat at our location so we want the to have a great experience.”

Who is someone in the industry that deserves an Ovation? (17:11)

Robert Irvine from Restaurant Impossible. The raw content and inclusion of family run businesses parallels Sun’s restaurant journey.

Thanks for reading! Make sure to check out the whole episode, as well as other interviews with restaurant gurus by checking out “Give an Ovation: A Podcast For Restaurants” on ovationup.com/podcast or your favorite place to listen to podcasts.

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