How Guest Experience Drives Restaurant Revenue: 3 Proven Ways
Every restaurant is balancing two things: profitability and guest experience. Every training, every tool, every operational change is meant ...
The One Guest Experience Habit That Increases Retention by 5X
What’s one mistake restaurant operators are making right now? It’s not poor pricing strategy. It’s not outdated decor. It’s ...
Restaurant Competition Strategy: How to Win With Competitive Pulse & Guest Insights
In the restaurant industry, it’s easy to get caught up in what your competitors are doing. You check their ...
How Guest Feedback Can Transform Your Restaurant: A Comprehensive Guide
Most restaurants would tell you that guest feedback is important, but as the industry has evolved, for many multi-unit ...
The Power Of Short Surveys: Why Starting With Frictionless 2-Question Surveys Outperforms Lengthy Questionnaires
In this article, you’re going to learn about the power of short surveys. I know it sounds counterintuitive—ask fewer ...
How To Respond To Online Reviews
Responding to online reviews Online reviews have become integral to restaurant marketing. Responding to positive reviews is a chance ...
100th Podcast Episode Celebration!
Give an Ovation: A Podcast For Restaurants has hit 100 episodes! When we started Give an Ovation 10 years ...
Should I Open a Ghost Kitchen?
“Location, location, location”… unless you’re a ghost kitchen. Before we go further...let’s make sure we’re on the same page. Our ...
How 21 Restaurant Execs are Prepping for a Better ‘21
We interviewed 21 restaurant executives to find out their best advice for growing your business in 2021. Listed below are ...
75th Podcast Episode Celebration!
Give an Ovation has reached episode 75! Give an Ovation was started to help give insights from restaurant leaders to ...
