Learn how to teach the non-tech savvy to optimize on tech and data.
Give An Ovation is the number one resource for ad-free, bite-sized interviews with restaurant experts. For advice on how to build your brand, hire better, navigate COVID-19, and more, SUBSCRIBE! Available on all major podcasting sites.
FREE E-Book Download
The Off-Premise Restaurant
by Restaurant Experts
With a stack of credentials, Marie Smith has established herself as a leader inside and out of the restaurant industry. As the CIO and Co-Founder of Data360, Smith has dedicated herself to helping the non-tech savvy individuals conquer tech and data.
What is the most important aspect of the guest experience nowadays?
“The customer experience is about knowing. You know I have an actual and and tech is a the ultimate teaching. You can literally hit a button, pull up a profile, and know everything about them.”
What is a successful tactic or strategy you’ve tried lately?
Having a mailing list or point of sales system.
For more on learning how to use tech and data for dummies, check out the Data360 website!
Thanks for reading! Make sure to check out the whole episode, as well as other interviews with restaurant gurus by checking out “Give an Ovation: A Podcast For Restaurants” on ovationup.com/podcast or your favorite place to listen to podcasts.
