Arjun Sen of ZenMango on Earning the Second Visit, One Guest at a Time
Arjun Sen is the founder of ZenMango, a brand and guest experience consultancy. A former corporate ...
James Bonanno of Upstream Hospitality on The Power of Fast Feedback
James Bonanno is the Founder and CEO of Upstream Hospitality Group, the parent company behind Tap ...
Eric Knott of Tiki Taco on Turning Feedback into Action
Eric Knott is the CEO of Tiki Taco, an emerging fast-casual brand focused on bold flavors ...
Building a Fierce Yet Friendly Brand with Amanda Kahalehoe of Vicious Biscuit
Amanda Kahalehoe is the COO of Vicious Biscuit, a fast-growing Southern-inspired brunch brand known for its ...
How Haven Hot Chicken Builds Loyalty with Jason Sobocinski
Jason Sobocinski, President and Co-founder of Haven Hot Chicken, returns to share how his team builds ...
Paul Damico of Global Franchise Group on What Really Drives Traffic
Paul Damico is a veteran restaurant leader with decades of experience guiding iconic brands. He has ...
John Laun of Earthbar on Using AI and Feedback to Elevate Guests
John Laun is Chief Marketing Officer at Earthbar, where he has helped lead the brand through ...
Why Guest Experience Starts with GMs, with Justin Falciola of Deliverect
Justin Falciola is President of the Americas at Deliverect, a global food tech company helping restaurants ...
From Football Field to Franchise Growth: Mark Moseley at Five Guys
Mark Moseley is a former NFL placekicker best known for his time with the Washington Commanders, ...
How Drew Kimball of SpotOn Builds Loyalty Through Service and Tech
Drew Kimball is a Relationship Manager at SpotOn with 15+ years in B2B sales and a ...
