OPERATIONAL INSIGHTS
Get all the answers, without all the questions
Harness the power of AI and comprehensive reporting to optimize your restaurant’s performance and guest experience
Transform feedback into actionable next steps.
It can be challenging to make sense of fragmented feedback from multiple locations and data sources.
Our comprehensive reporting tools are designed to simplify this process, providing you with clear, actionable insights. Our AI-driven categorization algorithm takes the open text feedback given by guests and turns it into exactly what you need to know: what’s going on, and how you can improve.
Gain deep insights with AI-driven sentiment analysis
Through the power of AI, each piece of private feedback and public online review is categorized as positive or negative, and the content is tagged with one or more of 34 restaurant-specific categories like speed of service or order accuracy.
Gain deep insights with AI-driven sentiment analysis
Through the power of AI, each piece of private feedback and public online review is categorized as positive or negative, and the content is tagged with one or more of 34 restaurant-specific categories like speed of service or order accuracy.
Visualize performance with heat maps
At a glance see which areas in each of your locations need improvement. More detailed info on the problem is only 1 click further.
Visualize performance with heat maps
At a glance see which areas in each of your locations need improvement. More detailed info on the problem is only 1 click further.
Analyze individual locations or brand-level trends
With reporting built for multi-unit restaurants, analyze your performance by location, time of day, or ordering method. Receive daily and weekly updates and customize your reports to find exactly what you’re looking for at the location and brand levels.
Improve with AI-suggested goals
Most tools stop at reporting, and don’t help you with the implementation of fixes. Get your team focused on the biggest priority and track the success with our goals feature.
Ensure improvement by assigning action items
When you’ve determined a goal for a location, set exact next steps for your team so you can train and track performance.
“There is nothing more valuable in our repertoire than the info we get from Ovation. Insights is a game changer that helps you identify issues early.”
Analyze individual locations or brand-level trends
With reporting built for multi-unit restaurants, analyze your performance by location, time of day, or ordering method. Receive daily and weekly updates and customize your reports to find exactly what you’re looking for at the location and brand levels.
Improve with AI-suggested goals
Most tools stop at reporting, and don’t help you with the implementation of fixes. Get your team focused on the biggest priority and track the success with our goals feature.
Ensure improvement by assigning action items
When you’ve determined a goal for a location, set exact next steps for your team so you can train and track performance.
“There is nothing more valuable in our repertoire than the info we get from Ovation. Insights is a game changer that helps you identify issues early.”
Bob Andersen
The Great Greek Mediterranean Grill
