Enable Businesses to Measure, Build, and Maintain Trust with their Customers.

Former CIO of Burger King, Tim Hortons, Popeyes, Abercrombie & Fitch, Planet Hollywood, and Hard Rock Cafe, Kelly has spent almost 30 years in restaurant/retail

27 years experience: Google 11 years (7 networking, 4 in machine learning), 16 years in chip design and software. He’s more than a fun guy, he is a brainiac!

SVP & Head of Innovation at Brinker International, and instrumental in creating It’s Just Wings, Wade is an expert in digital innovation.

15-year pro-football QB, NFL 3x MVP, philanthropist, President of HGGC, and loves to give Zack a hard time about hurting his shoulder playing tennis.

Managing Director for Branded Restaurants. He has over 25 years of marketing, brand development, management and hospitality experience.

I grew up in the restaurant industry and learned that the main reason for everything we do–from training, to food quality, to ambiance, to technology–is to improve the guest experience.

Unfortunately, there are no great ways to measure guest experience. Long surveys are too much effort. Online reviews are too late and too public. Table touches are not scalable and people tend to not be honest.

That’s why I teamed up with an incredible team and gathered feedback from thousands of restaurant owners to create Ovation–a tool that has become America’s #1 feedback solution for restaurants.

Frictionless for your guests and simple to take action. The best of both worlds!

I sincerely hope that we can create a better experience for guests, for your staff, and for you.

Please connect with the Ovation team and let’s see how we can work together!

– Zack Oates