How does Ovation work?

We are an actionable guest feedback solution that uses 2-question, SMS-based surveys to easily discover customer insights and operational issues.

Watch this video to see how it works!

We are an actionable guest feedback solution that uses 2-question, SMS-based surveys to easily discover customer insights and operational issues.

Watch this video to learn more!

A thick, curved yellow arrow points downward and slightly to the left, with a triangular arrowhead at the bottom. The arrow is drawn in a loose, hand-drawn style on a light background.

How does Ovation work?

We are an actionable guest feedback solution that uses 2-question, SMS-based surveys to easily discover customer insights and operational issues.

Watch this video to see how it works!

We are an actionable guest feedback solution that uses 2-question, SMS-based surveys to easily discover customer insights and operational issues.

Watch this video to learn more!

A thick, curved yellow arrow points downward and slightly to the left, with a triangular arrowhead at the bottom. The arrow is drawn in a loose, hand-drawn style on a light background.
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Why Restaurants Love Ovation

Watch or read some case studies to find out!

An overhead view of a table at Bareburger with burgers, fries, sweet potato fries, onion rings, chicken tenders, salads, and dipping sauces on white plates, with napkins, forks, and knives on the side.

Find out how they used Ovation to shock customers with their responsive feedback in only a few months.

An image of a burger and Fries from Friendly's.

Learn more about their switch from long-form surveys to building long-lasting guest relationships with Ovation.

An overhead view of an Indian meal on a wooden table, featuring naan, rice, samosas with sauces, and three bowls of curry and vegetables, arranged neatly with herbs for garnish.

Find out how their switch from long surveys made the lives of employees and guests better.