Here’s what others are saying
At first I wasn’t sure if this would help me…but I was blown away. Download!
It was the easiest and least expensive avenue to move the needle.
I don’t know what the new normal will be, but customer service is always king. This helps!!
If you wait…you could be left behind
We have interviewed dozens of the most respected industry leaders to compile the top seven things that need you to be doing NOW to prepare.
Included in this FREE e-book is your checklist of the 21 items to have done in the next few weeks to help you feel at ease knowing that you’ve thought this through.
This FREE ebook has 7 tips and a 21-point checklist to ensure you don’t miss out on the post-COVID-19 wave.
Chapter 1 – Collect usable customer data
If there is one thing we can learn from this COVID-19 pandemic, it is that you need to have a personal and immediate way to communicate with your customers. Learn how.
Chapter 2 – Take control of online orders
You need to make it as easy as possible to order from you…but what we all know is that “FREE DELIVERY” is anything but free. Get the playbook to push third-party delivery services to your own.
Chapter 3 – Optimize operations
Experts agree that restaurant revenue will take 12-18 months to fully recover–so how do you make the same profits with less revenue? Improve operations. Menu, headcount, square footage. It’s in here.
Chapter 4 – Put new standards in the culture
Operational changes are great…unless no one does anything about it. Get your staff on board and make sure that they are aligned with the new what’s and why’s.
Chapter 5 – Hire well!
Speaking of staff–there’s an uphill battle in store to attract and retain the best talent. How do you stand out and how do you win in the biggest game of musical chairs ever played?
Chapter 6 – Upgrade your digital footprint
When people rush back online to decide where to eat, are they going to find your brand? Online reviews are the new word of mouth and without making sure you have the right tools in place, you’ll be held hostage to those annoying reviews.
Chapter 7 – Gather guest feedback
Everything in a restaurant is based on customer experience…but when it isn’t in the four walls of your locations, what do you do? Here’s the playbook to collect and manage any type of feedback in an easy, actionable, and revenue-generating way.