POWERING SOME OF THE FASTEST-GROWING RESTAURANTS

Logo featuring a covered wagon above the words CHUCK-A-RAMA BUFFET in bold, vintage-style lettering. The background includes stylized hills, reflecting a guest experience that stands out and builds positive ovation.
Logo for Tucanos Brazilian Grill featuring a stylized toucan perched on the letter T and a mosaic-patterned line below TUCANOS, reflecting their commitment to guest feedback. The text BRAZILIAN GRILL appears underneath.
Domino’s logo features a gray domino tile with one dot on one half and two dots on the other, placed above the bold gray word “Domino’s”—an ovation-worthy design that stands out in any setting.
The image shows the El Pollo Loco logo with stylized script text and the tagline REAL L.A. MEX beneath it, reflecting a strong reputation management focus. The design is monochromatic and has a rounded, sign-like shape at the top.
A black and white logo with the letters BGR and a stylized flag design on the left. Below, the slogan BURGERS GRILLED RIGHT appears in a rectangular border, reflecting a commitment to guest experience and positive ovation.
A stylized white luchador mask sits next to a yellow, ticket-shaped logo reading SWEETO BURRITO in bold black letters with smaller text below, perfectly illustrating this Sweeto Burrito SEO case study.
Logo for Sticky’s Finger Joint with stylized, playful lettering. “Sticky’s” is large and gray with a black outline, with “FINGER JOINT” in white inside a black rectangle below—perfect for building great guest feedback and ovation.
Gray logo featuring an illustration of a chicken above the words GARDEN CATERING, with SINCE on the left and 1978 on the right—a true ovation to timeless taste.
A gray rectangular logo with the words little big burger in lowercase white letters, centered inside a white border—an Ovation in minimalist design.
The image shows the Burger King logo, featuring the words BURGER KING in bold letters between two bun shapes, resembling a hamburger—symbolizing their commitment to a great guest experience.
Logo for Mo Bettahs Hawaiian Style Food, featuring bold, stylized text with a map outline of Hawaiian islands in the background, earning an ovation for its vibrant and memorable design.
A circular logo with the text THE HALAL GUYS GYRO AND CHICKEN surrounding an image of a vertical rotisserie, earning ovation for its authentic gyro meat.

“Holy ****, it worked! In just one location we got 16 new 5-star Google reviews TODAY, all from Ovation. Plus 14 pieces of thoughtful feedback that we wouldn’t have gotten otherwise.”

A man with a short beard and dark hair smiles at the camera in a restaurant. People are seated at tables in the background, and a TV is mounted on the wall, creating an atmosphere worthy of an ovation.

Andrew L. – Biddy O’Malleys

ACTIONABLE GUEST FEEDBACK PLATFORM

ACTIONABLE GUEST FEEDBACK PLATFORM

We bridge the gap between restaurant and guest

Claim My FREE 2000 Text Messages
Digital graphic featuring a woman’s photo, recent purchase for $23.56, ovation and positive emoji ratings, a left Google review, and a leaderboard with Chicago, Los Angeles, New York, Denver, and Seattle and their percentages.

REAL-TIME FEEDBACK

Guest Feedback and Reviews All in One Place

Gather customer data for all locations regardless of how they customers interact with your brand, i.e. 3rd party delivery, online ordering etc.. Effortlessly measure satisfaction 18x more effectively than current methods.

“Ovation allows us to talk directly, nimbly and cost effectively to our customers on a platform they prefer to engage and more importantly transact on.”

A middle-aged man with short brown hair and a trimmed beard is smiling at the camera. He is indoors with green plants, a white wall, and a Sweeto Burrito case study visible in the background.

Paul Cryer – Sweeto Burrito

A smartphone screen shows a chat between a customer and a business on Ovation. The customer complains about slow service, receives a $10 off coupon, redeems it, and thanks the business for their prompt response.

WINBACK GUESTS

Easily and Instantly Resolve Concerns

Ovation’s customer chat platform enables your team to instantly engage with guests in the moment to resolve concerns and win them back. Delight your customers with immediate communication. 16x better at customer conversations than online reviews.

“Because of Ovation’s seamlessly integrated process, we have tens of thousands of people in our database. People that we are now able to talk to, gain insights from, and market to.”

A smiling bald man wearing a striped apron, bow tie, and a fluffy halo headband stands in front of a blurred crowd, accepting an ovation.

Scott Porter – Owner, San Diablo Churros

A smartphone screen shows a chat between a customer and a business on Ovation. The customer complains about slow service, receives a $10 off coupon, redeems it, and thanks the business for their prompt response.
Illustration of diverse people with icons indicating categories like Big Spender, Brand Advocate, and Redeems Frequently, alongside Ovation rating cards for overall, product, value, and service grades.

DISCOVERING TRENDS WITH SENTIMENT

Discovering Trends to Improve and Drive Retention

Leverage our machine learning algorithms to understand what improvement can be made on- and off-premises. Gain intelligent insights about your individual customers so marketing can target them based on their behavioral characteristics.

“Our customer experience has improved across the board and revenue is up! Ovation is just the partner we need. Every once in a while you make a single decision that changes everything for the better. That is Ovation. We are able to connect personally with the customer and find real solutions.”

Smiling woman with short brown hair, wearing a colorful scarf, standing outdoors in front of a background of bright yellow autumn leaves.

Amy L. – Marketing, Basecamp

Case Studies

Real restaurants just like yours. Real results just like you want.

An overhead view of a table at Bareburger with burgers, fries, sweet potato fries, onion rings, chicken tenders, salads, and dipping sauces on white plates, with napkins, forks, and knives on the side.

Bareburger

Find out how they used Ovation to shock customers with their responsive feedback in only a few months.

A hand holds a paper tray filled with crispy fried chicken tenders and seasoned fries in front of a colorful mural with playful doodles, text, and case studies that inspire creativity.

Sticky’s Finger Joint

Learn more about their switch from long-form surveys to building long-lasting guest relationships with Ovation.

An overhead view of an Indian meal on a wooden table, featuring naan, rice, samosas with sauces, and three bowls of curry and vegetables, arranged neatly with herbs for garnish.

Curry Up Now

Find out how their switch from long surveys made the lives of employees and guests better.

Make feedback easy – for you and for them.

Fans of Restaurant Unstoppable get $100 off their set-up fee by scheduling a meeting today!

Make feedback easy!

Restaurant Unstoppable Fans get $100 off their set-up fee by scheduling a meeting today!