Tomer Molovinsky is the CEO and Co-founder at Per Diem. Per Diem is a subscription business that partners with neighborhood businesses to create food and drink experiences their customers love. Tomer has built Per Diem into a company where hospitality and innovative tech meet.
Here’s one of our highlights from this episode and Tomer’s answers to some of our questions:
Featured Takeaway: Perfecting the guest experience
“If you can build technology that really supports the business as opposed to trying to hijack the experience, then people will gravitate towards that and you’ll really be able to develop closer customer relationships.”
The most important aspect of the guest experience nowadays (17:02)
“Totally knowing your guests, knowing knowing who they are their preferences, and making it seem like seamless.”
Something successful you’ve seen or tried lately? (14:50)
A new feature Per Diem launched where people are able to gift others certain items from venues.
“It’s the gift that keeps on giving.”
Who is someone in the industry that deserves an Ovation? (20:34)
Miami based restaurant, Cush.
“What I loved about them is you felt like you were in Miami.
… I was just very taken aback by just like, how local it was. I think after the last few years, everything everyone’s gone through with Covid, there’s an appetite now, for a lot of people to support local.”