REAL-TIME FEEDBACK
Guest Feedback and Reviews All in One Place
Gather customer data for all locations regardless of how they customers interact with your brand, i.e. 3rd party delivery, online ordering etc.. Effortlessly measure satisfaction 18x more effectively than current methods.
“Ovation allows us to talk directly, nimbly and cost effectively to our customers on a platform they prefer to engage and more importantly transact on.”
Paul Cryer – Sweeto Burrito
WINBACK GUESTS
Easily and Instantly Resolve Concerns
Ovation’s customer chat platform enables your team to instantly engage with guests in the moment to resolve concerns and win them back. Delight your customers with immediate communication. 16x better at customer conversations than online reviews.
“Because of Ovation’s seamlessly integrated process, we have tens of thousands of people in our database. People that we are now able to talk to, gain insights from, and market to.”
Scott Porter – Owner, San Diablo Churros
DISCOVERING TRENDS WITH SENTIMENT
Discovering Trends to Improve and Drive Retention
Leverage our machine learning algorithms to understand what improvement can be made on- and off-premises. Gain intelligent insights about your individual customers so marketing can target them based on their behavioral characteristics.
“Holy ****, it worked! In just one location we got 16 new 5-star Google reviews TODAY, all from Ovation. Plus 14 pieces of thoughtful feedback that we wouldn’t have gotten otherwise.”
Andrew L. – Biddy O’Malleys
RIGHTEOUS SLICE
Saved 833 Negative Reviews
Ovation software and tools were implemented to skyrocket their review velocity, boost online reputation, gain customer feedback, creating more foot traffic, resulting in increased revenue for Righteous Slice.
“I totally love the results that I get with Ovation! Our restaurant gained more than 800 new reviews, and we were able to earn 4.7 stars on Google. This has helped us gain business because without any effort on our part we get better search engine results.” – Bill Crawford, Founder/CEO, Righteous Slice
RIGHTEOUS SLICE
Saved 833 Negative Reviews
Ovation software and tools were implemented to skyrocket their review velocity, boost online reputation, gain customer feedback, creating more foot traffic, resulting in increased revenue for Righteous Slice.
“I totally love the results that I get with Ovation! Our restaurant gained more than 800 new reviews, and we were able to earn 4.7 stars on Google. This has helped us gain business because without any effort on our part we get better search engine results.” – Bill Crawford, Founder/CEO, Righteous Slice
ANDOLINI’S PIZZERIA
Over 8000+ customers added to database
Andolini’s has used Ovation’s diverse set of implementation methods to reach customers and capture their information no matter where they are. From table stickers to box toppers, Ovation is able to bridge the gap between guests and restaurants.
“I trust Ovation, it’s a game changer, and no, I wasn’t paid to say that.” – Mike Bausch, Owner, Andolini’s Pizzeria
ANDOLINI’S PIZZERIA
Over 8000+ customers added to database
Andolini’s has used Ovation’s diverse set of implementation methods to reach customers and capture their information no matter where they are. From table stickers to box toppers, Ovation is able to bridge the gap between guests and restaurants.
“I trust Ovation, it’s a game changer, and no, I wasn’t paid to say that.” – Mike Bausch, Owner, Andolini’s Pizzeria