Learn how to bridge the gap between brick and mortar and tech with the Co-Founder of Meal Outpost.
Give An Ovation is the podcast where we interview restaurant owners, operators, and experts, to get their strategies and tactics so that youi can deliver a 5-star guest experience. Available on all major podcasting sites.
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The Off-Premise Restaurant
by Restaurant Experts
Dustin Mares is the Co-Founder of Meal Outpost, a pioneer in developing the virtual table touch. Meal Outpost enables restaurants and staff to create an additional revenue stream by licensing existing brands from an established brick-and-mortars. Tune in to hear Dustin Mares insights to the ever-changing virtual landscape of restaurants!
Here are a few highlights from this episode:
What is the most important aspect of the guest experience?
“Meeting the customer where they are. The term digital hospitality has really come to be defined as meeting the customer where they are. To begin, you have to segment out and dial into who your customer is and get an understanding of their attributes and behaviors.”
What are some successful tactics you’ve seen or tried lately?
Upping your QR game.
Who deserves an Ovation in the restaurant industry?
Mike Wallace, Perfect Company
“For their ability to reduce waste and increase speed of service.”
For more, check out the Meal Outpost website!
Thanks for reading! Make sure to check out the whole episode, as well as other interviews with restaurant gurus by checking out “Give an Ovation: A Podcast For Restaurants” on ovationup.com/podcast or your favorite place to listen to podcasts.
