7 Ways Guest Feedback Improves Restaurant Retention
Guest feedback improves restaurant retention by giving teams the visibility and speed to act before a guest disappears for ...
How to Convert Third-Party Delivery Guests Into Direct Orders
Quick answer: Restaurants convert third-party delivery guests into direct, first-party customers by asking for feedback instead of asking for ...
What 1.58 Million Restaurant Texts Reveal About Winning Back Guests
Quick answer: After analyzing 1.58 million restaurant marketing texts sent in 2024, Ovation found that timing (both day of ...
How This Restaurant CEO Tracks 150 Stores Without Setting Foot in Them
Chris Ives is the CEO and President of Bubbakoo's Burritos, where he combines experience in finance, ...
Why Reputation Management Belongs in Your Restaurant’s Growth Strategy
Restaurant reputation management is the practice of monitoring, responding to, and acting on guest feedback across every review platform ...
The Secret Behind Viral Restaurant Content with Sullivan Finlay
Sullivan Finlay is a comedian, content creator, and former CPA known for his satirical take on ...
Sharon Arthofer of SIP Fresh Juice on Turning Samples Into Loyal Guests
Sharon Arthofer is the Founder and CEO of SIP Fresh Juice, a rapidly growing beverage concept ...
Features vs Products: What Restaurant Leaders Keep Getting Wrong with Atul Sood of Curry Up Now
Atul Sood is Chief Business Officer at Curry Up Now and a longtime restaurant and food ...
The Brand That Made Messy Tacos Go Viral with Lance Salsman
Lance Salsman is the Senior Vice President of Operations at Mike’s Red Tacos, where he helps ...
The Slow Build That Turned Dog Haus Into a National Brand with Michael Montagano
Michael Montagano is the CEO of Dog Haus, where he leads the brand’s national growth strategy ...
