Meet the new Ovation mobile app – a powerful refresh of the Ovation Winback app, and a platform for resolving guest concerns on the go. We’re excited to share some amazing new features that will lay the foundation for even more exciting changes to come!
What’s new?
Search
Use search terms to find your conversations.
Filter
Limit your view of the conversation timeline by status (resolved vs. unresolved) and location.
New template and offer selectors
Easily select a template and offer to send without needing to navigate away from the conversation.
New reports section
The reviews report has been redesigned to make for a smoother experience and greater visibility of reviews. This section will also be home to future reports that we bring over from the web portal.
Seamless switching
Manage multiple brands with ease by seamlessly switching between companies from wherever you are in the app.
Fresh user interface
The app has been given a facelift and a focused, minimal design to make it easy to navigate and use.
FAQ
Do I need to download a new app?
No, this is an update of the Winback app. Depending on your settings, your app will either update automatically or you will need to manually update.
What if I don’t update?
The Winback will continue functioning like normal.
Meet the new Ovation mobile app – a powerful refresh of the Ovation Winback app, and a platform for resolving guest concerns on the go. We’re excited to share some amazing new features that will lay the foundation for even more exciting changes to come!
What’s new?
Search
Use search terms to find your conversations.
Filter
Limit your view of the conversation timeline by status (resolved vs. unresolved) and location.
New template and offer selectors
Easily select a template and offer to send without needing to navigate away from the conversation.
New reports section
The reviews report has been redesigned to make for a smoother experience and greater visibility of reviews. This section will also be home to future reports that we bring over from the web portal.
Seamless switching
Manage multiple brands with ease by seamlessly switching between companies from wherever you are in the app.
Fresh user interface
The app has been given a facelift and a focused, minimal design to make it easy to navigate and use.
FAQ
Do I need to download a new app?
No, this is an update of the Winback app. Depending on your settings, your app will either update automatically or you will need to manually update.
What if I don’t update?
The Winback will continue functioning like normal.
