Find out how to successfully grow a business with CEO and Founder of Nurish and Kiwi Restaurant Products.

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As founder and CEO of not one but two restaurants, Troy Hooper is a jack of all trades! As founder and CEO of Kiwi Restaurant Partners, Hooper offers hospitality consulting, management, development, franchising, and concept creation services. This podcast is especially engaging and you definitely won’t want to miss it.

Here’s one of our highlights from this episode and Troy’s answers to some of our questions:

Featured Takeaway: Remaining down to earth as you grow your business

“When you have more store locations and you get older in the marketplace, and you adapt and evolve your concepts, you got to think about the core tenants of hospitality.”

The most important aspect of the guest experience nowadays (18:06)

Consistency with brand promises, messaging, marketing, etc.

Something successful you’ve seen or tried lately? (23:40)

Focusing on not losing the digital touch.

Who is someone in the industry that deserves an Ovation? (29:25)

Massimo DeMarco.

“Just he’s on so many levels in the future. But quite frankly, he is always thinking about hospitality, the guest’s experience, and staying connected while building greater connections with your employees through equipment.”

For more, check out KRP’s website!

Thanks for reading! Make sure to check out the whole episode, as well as other interviews with restaurant gurus by checking out “Give an Ovation: A Podcast For Restaurants” on or your favorite place to listen to podcasts.

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