Learn how to augmented reality/3D can enhance the guest experience with the Co-Founder and CEO of Ocavu.
Give An Ovation is the podcast where we interview restaurant owners, operators, and experts, to get their strategies and tactics so that you can deliver a 5-star guest experience. Available on all major podcasting sites.
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The Off-Premise Restaurant
by Restaurant Experts
Mike Snow is a 14 year entrepreneur whose most recent venture, Ocavu, is shaking up the restaurant industry. Ocavu has changed the way we approach ordering a menu item in a restaurant by placing a true to life size, high-fidelity scan in the consumer’s life. This creates a better experience for the customers by aligning their expectations with reality. Tune it to learn more about this groundbreaking innovation!
Here are a few highlights from this episode:
What is the most important aspect of the guest experience nowadays?
“2 things come to mind. The first, you need to differentiate yourself in the space. I was just talking with a Five Guys franchise owner that was there when they were really blowing up. Now, the market is a little bit more saturated. And a struggle for them is quick service restaurant have exploded (QSR).I think they need to differentiate themselves and really wow their customers both from the marketing and from the the food quality. And then 2, they have to be super consistent.“
What successful strategies and tactics have you seen/tried?
Consistency.
Who deserves an Ovation?
“He has created thousands and thousands of different templates to streamline many process. and you can start for free.”
For more, check out Ocavu’s website!
Thanks for reading! Make sure to check out the whole episode, as well as other interviews with restaurant gurus by checking out “Give an Ovation: A Podcast For Restaurants” on ovationup.com/podcast or your favorite place to listen to podcasts.
