Ovation Press
100th Podcast Episode Celebration!
Give an Ovation: A Podcast For Restaurants has hit 100 episodes! When we started Give an Ovation 10 years ...
Owning Your 3rd Party Guest Experience
Picture this … As a customer, you walk into a restaurant, a smiling face greets you at the host ...
Should I Open a Ghost Kitchen?
“Location, location, location”… unless you’re a ghost kitchen. Before we go further...let’s make sure we’re on the same page. Our ...
How 21 Restaurant Execs are Prepping for a Better ‘21
We interviewed 21 restaurant executives to find out their best advice for growing your business in 2021. Listed below are ...
75th Podcast Episode Celebration!
Give an Ovation has reached episode 75! Give an Ovation was started to help give insights from restaurant leaders to ...
Hospitality: Dead or Digital?
“Hospitality is a dialogue,” Danny Meyer, Setting the Table. The traditional hospitality exchange went a little something like this: Manager: ...
FREE E-Book Download
The Off-Premise Restaurant
by Restaurant Experts
Table for 10; a Kelly MacPhearson eBook
Kelly MacPherson and Ovation have been working to create an eBook on how to best transform your business with technology. ...
Branded Strategic Hospitality Invests in Customer Experience and Engagement Leader Ovation Up
NEW YORK, Sept. 23, 2020 /PRNewswire/ -- Branded Strategic Hospitality, "Branded," a platform that invests and partners with early and growth-stage Hospitality ...
50th Podcast!!
Give an Ovation is celebrating the 50th podcast by compiling the knowledge bombs from the first 50 restaurant experts. Check it out!
Guest Recovery
Guest recovery should be one of a restaurant’s highest priorities right now. In fact, it has probably never been more important. We want to provide you with tools for consumers to provide feedback that is immediately actionable regardless of whether they are sitting inside your four walls or at their home.
How to Best Take Advantage of 3rd-Party Delivery
OREM, UT. (August 14, 2020) 3rd-party is a great way to ease customer experience, extend your brand outside the four walls of your restaurant, and attract new customers. However, occasionally 3rd-party delivery services can be a headache for restaurants. Here we will show you how to best navigate the waters of 3rd-party delivery and customer experience.
Former CIO Burger King, Popeyes, Tim Hortons and More–Joins Ovation
Ovation Up, Inc. (Ovation), an actionable guest feedback tool for restaurants and retailers, is pleased to welcome Kelly MacPherson onto their advisory board. MacPherson is the former Chief Information Officer for Burger King, Popeyes and Tim Hortons, and has led technology for Abercrombie and Fitch, MICROS, Planet Hollywood, and Hard Rock Cafe.