Guest recovery should be one of a restaurant’s highest priorities right now. In fact, it has probably never been more important. We want to provide you with tools for consumers to provide feedback that is immediately actionable regardless of whether they are sitting inside your four walls or at their home.
OREM, UT. (August 14, 2020) 3rd-party is a great way to ease customer experience, extend your brand outside the four walls of your restaurant, and attract new customers. However, occasionally 3rd-party delivery services can be a headache for restaurants. Here we will show you how to best navigate the waters of 3rd-party delivery and customer experience.
Ovation Up, Inc. (Ovation), an actionable guest feedback tool for restaurants and retailers, is pleased to welcome Kelly MacPherson onto their advisory board. MacPherson is the former Chief Information Officer for Burger King, Popeyes and Tim Hortons, and has led technology for Abercrombie and Fitch, MICROS, Planet Hollywood, and Hard Rock Cafe.